C-Connect — Support

C-Connect is the app for residents of the C-Space coworking network: book meeting rooms, check your credit balance and find locations on the map.

Contact

We usually reply within one business day.

FAQ

How do I sign in? There is no password: enter your email and the 6-digit code from the email we send. The code is valid for 5 minutes. If the email doesn't arrive, check your Spam folder or request a new code after a minute.

It says my email is not registered. Accounts are created by C-Space staff. After you confirm the code, the app offers a short access request — once the location's reception approves it, you can book.

How do I book a meeting room? Locations → location → "Meeting rooms" → room → tap a free time in the schedule, choose the time and payment method, and tap "Book".

How do I cancel a booking? Open the booking in "Bookings" and tap "Cancel booking". Bookings that start very soon can only be cancelled by reception.

What are credits and how do I top up? Credits are an internal C-Space balance. They are added when you pay at a C-Space reception desk. There are no payments or purchases in the app. If you don't have enough credits, the rest is paid at reception.

How do I delete my account? In the app: Account → "Delete account". Details: Delete account.

Documents