C-Connect — Deleting your account and data

App: C-Connect (for residents of the C-Space coworking) · Operator: C-Space

A C-Connect account is opened by C-Space staff (or reception approves an access request).

The fastest way — in the app itself: log in to the C-Connect app or website → Account → Delete account → confirm. The account is deleted immediately. If an upcoming booking of yours has been paid for at reception, contact reception first — deletion will become possible once the money has been refunded.

If you cannot log in to the app, choose one of the two options below — a C-Space staff member will delete the account in the admin panel.

Option 1: send an email

Send an email to info@cspace.uz. The email should include:

• subject: Delete account;
• the email address you use to log in to the app;
• your first and last name;
• the location at which you are a resident.

Send the request from the email address you use to log in to the app. If the request comes from a different address, we will need to verify your identity additionally.

Option 2: contact reception

Go to any C-Space location and ask the reception staff to delete your account.

How long it takes

Via the button in the app — immediately. Requests received by email or through reception are completed within 30 days, and we notify you of the result by email.

What is deleted

Deleted:

• profile data: name, email, phone number, the text about yourself;
• login sessions and sign-ins on your devices;
• your upcoming bookings are cancelled. If you paid at reception for an upcoming booking, reception first refunds the money and cancels the booking, and then the account is deleted.

Retained:

• financial records: payments, credits added and spent. They are retained for the period established by the accounting and tax legislation of the Republic of Uzbekistan, with an internal number in place of your name;
• the history of past bookings — as the room occupancy history, without revealing your identity;
• encrypted database backups — they are kept for at most 12 months, then deleted automatically, and are used only to restore the system after a failure.

Credits

When the account is deleted, unused personal credits in the wallet are cancelled. They are not refunded as money. Therefore, use your credits before deletion or consult reception.

Company account

If you are a member of a company, the credits in the company wallet remain the company's property — they are not deleted together with your account.

For questions: info@cspace.uz or the reception of any location. Privacy Policy · Terms of Use